Voadera Privacy Policy

Effective Date: November 17, 2025
Last Updated: November 17, 2025

1. Introduction

Voadera (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or interact with us, including via forms, email, SMS, calls, and meetings. By using our website or contacting us, you agree to the terms described here and in our Terms & Conditions.

2. Information We Collect

We collect the following categories of information:

Contact Information: Name, email address, phone number, company, job title/role.
Business Information: Details you share during audits, strategy calls, forms, or correspondence.
Usage and Device Data: Pages viewed, referral source, IP address, browser type, device, date/time, and other usage metrics.
Cookies and Tracking Technologies: Cookies, web beacons, pixels, and similar tools to remember preferences, analyze site traffic, and improve user experience.
Communication Records: Emails, SMS/texts, call logs, meeting notes, transcripts.
Optional: If you voluntarily provide additional information (e.g., via forms or surveys), we may collect that too.

We are committed to protecting privacy and do not knowingly collect information from individuals under the age of 13. Any data identified as such will be securely removed.

3. How We Use Information

We use your data for the following legitimate purposes:

To Provide Services: Responding to your inquiries, scheduling calls, preparing audits or proposals.
Account & Service Management: Sending service messages, managing your account, and updating you on progress.
Marketing & Communications: Sending newsletters, updates, and promotional content (you can opt out at any time).
Product Improvement: Enhancing our website, processes, security, and internal reporting.
Compliance & Legal: Enforcing our legal rights, protecting fraud, and complying with legal obligations.
Analytics & Research: Generating aggregated/anonymous data to analyze trends, usage, and performance.

4. SMS / Text Messaging

If you provide a phone number via form or call-booking, you may receive SMS/text messages from us.
Message/data rates may apply. Frequency varies.
You can unsubscribe at any time by replying STOP; reply HELP for assistance.
Consent to receive texts is not required to receive our services.
We do not share or sell phone numbers to third parties for marketing.

5. Legal Bases for Processing

Where required by law (e.g., under GDPR), we rely on the following bases to process your personal data:

Contractual Necessity: To provide the services you request.
Legitimate Interests: To improve our services, prevent fraud, and manage operations.
Legal Obligations: To comply with relevant laws, audits, or investigations.
Consent: Where you explicitly consent (e.g., for marketing communications).

6. Sharing Your Information

We may share your data with:

Service Providers: Third-party vendors who perform functions on our behalf (e.g., email platforms, analytics, storage). They access data only to the extent needed and are obligated to maintain confidentiality.
Partners & Advisors: Strategic or professional partners (e.g., auditors, logistics providers) who assist in delivering our services.
Legal Authorities: When required by law (e.g., court order, subpoena) or to protect rights, safety, or property.
Corporate Transactions: In the event of a merger, acquisition, or sale, we may transfer data to successor entities.

We do not sell your personal information.

7. Data Security

We implement a variety of appropriate physical, technical, and administrative safeguards (e.g., encryption, firewalls, access controls) to protect your personal data. However, no method of transmission or storage is 100% risk-free. In the event of a data breach, we will notify you as required by applicable law.

8. Data Retention

We retain personal information only for as long as necessary:

To fulfill the purposes for which it was collected (e.g., service delivery, customer relationship).
To meet legal, regulatory, tax, or accounting obligations.
To resolve disputes and enforce our agreements.

When data is no longer needed, we securely delete or anonymize it.

9. Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences and settings.
Analyze how users navigate and use our site.
Improve website functionality and performance.

You can control or delete cookies through your browser settings. However, disabling cookies may impact your experience on our site.

10. Your Choices & Rights

You have rights regarding your personal data, including:

Access: Request a copy of the data we hold about you.
Correction: Ask us to correct inaccurate or incomplete data.
Deletion: Request that we delete your personal information (subject to legal obligations).
Restriction / Objection: Ask us to limit or stop processing your data where permitted by law.
Portability: Receive your personal data in a structured, machine-readable format (if applicable).
Withdraw Consent: At any time, if we rely on consent for processing.

To exercise your rights, email sales@voadera.com. We will respond within a reasonable timeframe.

11. International Transfers

If you are located in the:

EEA / UK / Switzerland: Your data may be transferred to and processed in the United States or other countries.
California (CCPA / CPRA): We do not “sell” personal information. California residents may exercise their rights (access, delete, limit) by contacting us. We do not discriminate for exercising these rights.

12. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will post the new effective date and notify you (e.g., via email or website banner). Continued use of our services after changes constitutes your acceptance.

13. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

Email: sales@voadera.com
Mail: Voadera, 11592 K-Tel Dr, Minnetonka, MN 55343, USA

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